Customer Care Guidance

We welcome comments and suggestions as these can help us improve what we do and how we do it. These might be about things we are doing well, or things we could do better. If you would like to comment on anything that we do, please complete and submit the form below outlining your comment, complaint or serious disclosure. 

If you wish to make a comment, complaint or serious disclosure about an organisation applying for funding or receiving funding from People’s Health Trust you can also complete and submit the form below.

If you contact us by submitting the form below (our preferred way of hearing from you) we will send you an acknowledgment (or a full reply if possible) within two working days. You can also write to us.  If you contact us by letter we will send you an acknowledgment (or a full reply if possible) within two working days. If we are unable to respond to you fully within these timescales, we will provide a full response within 20 working days.

For more information please read our Customer Care Guidance.

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You have already completed an application for funding, are you sure you would like to submit another application? You should only submit another application if it is for a different project. If you want to amend an application that has already been submitted, please call us on 020 7749 9100.

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