You can contact us in many ways

Our enquiry line is 020 4548 0939 and is open from 9am to 5.30pm, Monday to Friday excluding bank holidays. If you call outside of these hours, you can leave us a message and we will call you back. As well as calling us, you can email us on to arrange a call back or a video call.

How to get in touch:

2 Bath Place. Rivington Street, London, EC2A 3DR

Contact us using Relay UK

If you can’t hear or speak on the phone you can type what you want to say. Call 18001 followed by 020 4548 0939. You can use the Relay UK app with your mobile, tablet or PC or using a textphone (Minicom or Uniphone). Relay UK is charged at your standard network rate. Find out how to use Relay UK.

More information on getting additional support

How to stay in touch

Media and communications enquiries

Please email us or call us on 020 4548 0949 with any media or communications enquiries.


Find out more about our approach to safeguarding and who to contact.

Additional support

Please get in touch if you require any additional support with your funding, job application or any other matter. This particularly applies to people for who need us to make reasonable adjustments under the Equality Act 2010. This could include, but is not limited to, accepting applications in a different format, offering information or explanations in a way which helps you, or working with BSL interpretors.

You can contact us to discuss support by:

You can also contact us to arrange a call back or a video call.

Comments, suggestions and complaints

We welcome comments and suggestions as these can help us improve what we do and how we do it. These might be about things we are doing well, or things we could do better. More information on feedback and complaints and feedback form. If you would like to comment on anything that we do, please email us or complete and submit a feedback form outlining your comment, complaint or serious disclosure.